Customer Service

If you are not entirely satisfied of one of our products after placing an order on Bagllerina’s e-shop, you can return it within 14 days from the date of delivery, after notifying us of the return.

No resumption or exchange on sale products.

 Here is the procedure:


  • Get in touch with our Customer Service by email ( in order to get a return form.
  • Fill in, print and attach the return form along with the parcel.
  • Please note that in order to be validated by our service, the return must meet the following conditions:

  • You must notify our Customer Service of the return by email within 14 days and you will be given a return form.
  • The products must be in perfect condition, still new and in the original packaging (including the tag).
  • The return form must be filled in and attached to the return parcel.